Webex teams icon1/11/2024 Specific to Webex Teams, the backend convergence has enabled us to deliver this industry first. The industry’s first secure multi-company Collaboration solution. With this convergence, we’re also renaming hybrid media services to video mesh, in recognition of the truly disruptive and now broad applicability of this capability. Users joining those meetings from SIP endpoints, our cloud connected video endpoints, or the Webex Teams app, will connect to these media nodes when joining any of those meetings. With this convergence, these hybrid media nodes can now be used for any Webex meeting type – regular Webex meetings, PMR meetings, and Team meetings. But, they worked only for Cisco Spark meetings. This service allowed a customer to deploy servers on premise which could be used for the audio, video and content share streams for Cisco Spark meetings. Prior to this convergence work, Cisco Spark had an amazing capability called hybrid media service. Hybrid Media Services is now called Video Mesh – and works for all Webex meetings. With this platform convergence, the Control Hub now supports customers using both Webex Meetings and Webex Teams, and its analytics functions for Webex Meetings have taken a significant jump forward. Webex customers used a different tool – the site admin – and had a good set of analytics capabilities there. Prior to this convergence, the Cisco Spark management tool – Control Hub – provided some basic analytics for Cisco Spark. Control Hub gains powerful features for Webex analytics and troubleshooting. This is particularly important for video, since the Webex backbone was purpose built for video meetings. This means that customers get the best quality, lowest latency experience possible. The Webex backbone interconnects with both of them. We have meeting servers in both public clouds and in our own data centers. Now, with this convergence, the Webex backbone is used for all meetings, regardless of whether they are joined from the Webex Meetings app or the Webex Teams app. Cisco Spark meetings were powered by servers in public clouds, and weren’t making use of the Webex backbone. This IP network provides global transport between customer ISPs and our meeting servers, optimizing for video quality. Even in the back end, Webex meetings were supported by servers sitting in the Webex data centers, and interconnected with the powerful Webex backbone IP network. Prior to this convergence work, both Webex and Cisco Spark had meetings capabilities, but they were quite disparate. The Webex backbone network now powers all meetings. Webex Teams supports a new type of meeting, called a Webex team meeting, which takes advantage of the participants in a space to provide a highly secure easy to use new type of Webex meeting – the team meeting. All Webex meetings are joinable from either the Webex Meetings application or the Webex Teams application. Everything is a Webex meeting, with a common set of features – roster, meeting controls, PSTN connectivity, and so on. With this convergence – it’s all simplified. Users could join Webex meetings from Cisco Spark if they were clever, but they did not get any of the critical meetings features. Users could join Cisco Spark meetings only from the Cisco Spark app, and Webex meetings from the Webex app. Prior to this convergence, we had Cisco Spark with its own type of meeting – the Spark meeting, but we still had Webex with its own Webex meetings. Significant technical work has gone into combining these platforms, and I wanted to highlight several of the key customer benefits that come as a result. The convergence of the Webex and Spark platforms is far more than just a rebrand. Watch a quick overview of our announcements and customer reactions to the new stuff. This included a new Webex Meetings application, a new Webex Teams application (formerly known as Cisco Spark), the new Webex Assistant, and the Webex Share hardware device. This week at Cisco’s Collaboration Summit in Phoenix, we made a series of significant announcements regarding the convergence of the Cisco Webex and Spark platforms.
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